Cisco LiveData is the next generation reporting product for
Cisco Unified Contact Center Enterprise (CCE). Cisco
LiveData provides a horizontally scalable, highly available
architecture to support systems with large numbers of
reporting users. LiveData enables fast refresh rates on
real-time data (3 seconds or less). A LiveData node consumes
real-time data streams from one or more sources, processes
the data and publishes the resulting data to solution
consumers. Consumers may be database management systems,
applications or reporting engines.
Cisco LiveData aggregates and publishes real-time data and
metrics pushed to it (e.g. from the CCE router and/or
peripheral gateway components) to a message bus; Cisco
Unified Intelligence Center (CUIC) and the CCE Administrator
Workstation (AW) subscribe to this message bus to receive
real-time data updates. CUIC users then build reports using
this real-time data; other CCE clients may also query this
real-time data from the CCE AW database.
A LiveData cluster consists of one or more nodes; one is
designated as the master with additional worker nodes as
needed. A LiveData cluster may have a remote peer cluster
that works cooperatively in a fault-tolerant model. LiveData
cluster peers communicate with one another to negotiate who
is the 'active' cluster and who is on 'standby' (only one
cluster will be active at a time). If the active cluster
fails, the standby cluster will transition to active and
begin consuming the data streams previously consumed by the
peer cluster.
In small deployments, a LiveData cluster will be collocated
with CUIC in the same server virtual machine; in larger
deployments, a LiveData cluster may include several nodes
that may or may not be collocated with CUIC.
A single node in a LiveData cluster will have multiple
services running in the guest virtual machine that are
critical to the successful function of that node. Services
may be distributed across the nodes of a cluster to balance
the workload. Each node will establish and maintain
connections to data sources in the solution.
CISCO-LIVEDATA-MIB defines instrumentation unique to the
LiveData servers (virtual machines). The instrumentation
includes objects of:
1) a general nature - attributes of the device and
application,
2) cluster status* and identity,
3) service status and identity and
4) connection status and attributes (including metrics).
5) events
* It is important to note that cluster status is shared
across all nodes of a cluster; cluster status is not
device-specific unless there is only one node in the cluster.
The MIB also defines a single notification type; all nodes in
all clusters may emit notifications.
Service and connection instrumentation is exposed as tables.
The number of entries within each table may change over time,
adapting to changes within the cluster.
Glossary:
AW Administrator Workstation component of a Cisco
Unified Contact Center Enterprise deployment. The
AW collects and serves real-time and configuration
data to the CCE solution.
CCE (Cisco Unified) Contact Center Enterprise; CCE
delivers intelligent contact routing, call
treatment, network-to-desktop computer telephony
integration, and multichannel contact management
over an IP infrastructure.
CUIC Cisco Unified Intelligence Center; CUIC is a web-
based reporting application that provides real-
time and historical reporting in an easy-to-use,
wizard-based application for Cisco Contact Center
products.
UCCE Unified Contact Center Enterprise; see 'CCE'.
ciscoLivedataMIB OBJECT IDENTIFIER ::= { ciscoMgmt 814 }
ciscoLivedataMIB MODULE-IDENTITY LAST-UPDATED "201308290000Z" ORGANIZATION "Cisco Systems, Inc." CONTACT-INFO "Cisco Systems Customer Service Postal: 170 W Tasman Drive San Jose, CA 95134 USA Tel: +1 800 553-NETS E-mail: [email protected]" DESCRIPTION "Cisco LiveData is the next generation reporting product for Cisco Unified Contact Center Enterprise (CCE). Cisco LiveData provides a horizontally scalable, highly available architecture to support systems with large numbers of reporting users. LiveData enables fast refresh rates on real-time data (3 seconds or less). A LiveData node consumes real-time data streams from one or more sources, processes the data and publishes the resulting data to solution consumers. Consumers may be database management systems, applications or reporting engines. Cisco LiveData aggregates and publishes real-time data and metrics pushed to it (e.g. from the CCE router and/or peripheral gateway components) to a message bus; Cisco Unified Intelligence Center (CUIC) and the CCE Administrator Workstation (AW) subscribe to this message bus to receive real-time data updates. CUIC users then build reports using this real-time data; other CCE clients may also query this real-time data from the CCE AW database. A LiveData cluster consists of one or more nodes; one is designated as the master with additional worker nodes as needed. A LiveData cluster may have a remote peer cluster that works cooperatively in a fault-tolerant model. LiveData cluster peers communicate with one another to negotiate who is the 'active' cluster and who is on 'standby' (only one cluster will be active at a time). If the active cluster fails, the standby cluster will transition to active and begin consuming the data streams previously consumed by the peer cluster. In small deployments, a LiveData cluster will be collocated with CUIC in the same server virtual machine; in larger deployments, a LiveData cluster may include several nodes that may or may not be collocated with CUIC. A single node in a LiveData cluster will have multiple services running in the guest virtual machine that are critical to the successful function of that node. Services may be distributed across the nodes of a cluster to balance the workload. Each node will establish and maintain connections to data sources in the solution. CISCO-LIVEDATA-MIB defines instrumentation unique to the LiveData servers (virtual machines). The instrumentation includes objects of: 1) a general nature - attributes of the device and application, 2) cluster status* and identity, 3) service status and identity and 4) connection status and attributes (including metrics). 5) events * It is important to note that cluster status is shared across all nodes of a cluster; cluster status is not device-specific unless there is only one node in the cluster. The MIB also defines a single notification type; all nodes in all clusters may emit notifications. Service and connection instrumentation is exposed as tables. The number of entries within each table may change over time, adapting to changes within the cluster. Glossary: AW Administrator Workstation component of a Cisco Unified Contact Center Enterprise deployment. The AW collects and serves real-time and configuration data to the CCE solution. CCE (Cisco Unified) Contact Center Enterprise; CCE delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration, and multichannel contact management over an IP infrastructure. CUIC Cisco Unified Intelligence Center; CUIC is a web- based reporting application that provides real- time and historical reporting in an easy-to-use, wizard-based application for Cisco Contact Center products. UCCE Unified Contact Center Enterprise; see 'CCE'." REVISION "201305230000Z" DESCRIPTION "Initial version of this MIB." ::= { ciscoMgmt 814 }
OID | Name | Sub children | Sub Nodes Total | Description |
---|---|---|---|---|
1.3.6.1.4.1.9.9.814.0 | ciscoLivedataMIBNotifs | 1 | 1 | None |
1.3.6.1.4.1.9.9.814.1 | ciscoLivedataMIBObjects | 5 | 44 | None |
1.3.6.1.4.1.9.9.814.2 | ciscoLivedataMIBConform | 2 | 9 | None |
To many brothers! Only 100 nearest brothers are shown.
OID | Name | Sub children | Sub Nodes Total | Description |
---|---|---|---|---|
... | ||||
1.3.6.1.4.1.9.9.764 | ciscoUbeMIB | 2 | 12 | This MIB describes objects used for managing Cisco Unified Border Element (CUBE). The Cisco Unified Border Element (CUBE) is a Ci… |
1.3.6.1.4.1.9.9.765 | ciscoFlowCloneMIB | 3 | 44 | This MIB module defines objects that manages flow cloning feature. A flow cloning can be described as a hardware or software enti… |
1.3.6.1.4.1.9.9.766 | ciscoIpslaVideoProfileMIB | 3 | 29 | IP SLA is a capability which utilizes active monitoring for network performance. It can be used for network troubleshooting, net… |
1.3.6.1.4.1.9.9.767 | ciscoLwappDot11ClientRmMIB | 3 | 64 | This MIB is intended to be implemented on all those devices operating as Central controllers, that terminate the Light Weight Acc… |
1.3.6.1.4.1.9.9.768 | ciscoEntitySensorHistoryMIB | 2 | 20 | This MIB module defines objects that describe collections and measurement information for each sensor supporting historical data … |
1.3.6.1.4.1.9.9.769 | ciscoMediaQualityMIB | 3 | 214 | This MIB module enhances the DIAL-CONTROL-MIB (RFC2128) by providing call information and voice and video quality statistics of c… |
1.3.6.1.4.1.9.9.770 | ciscoTcpMetricsMIB | 4 | 22 | This MIB module defines objects that describe the quality metrics of TCP streams. GLOSSARY ============ Flow Monitor - a hardware o… |
1.3.6.1.4.1.9.9.771 | ciscoMediaMetricsMIB | 4 | 38 | This MIB module defines objects that describe the quality metrics of Media streams. GLOSSARY ============ Flow Monitor - a hardware… |
1.3.6.1.4.1.9.9.772 | ciscoPfrMIB | 3 | 303 | This MIB module defines objects that describe Performance Routing (PfR). Standard routing protocols base routing decisions on re… |
1.3.6.1.4.1.9.9.773 | ciscoSwitchRateLimiterMIB | 3 | 28 | This MIB module defines management objects for the Switch Rate Limiter features on Cisco Layer 2 and Layer 3 devices. Rate limits … |
1.3.6.1.4.1.9.9.774 | ciscoVdcMIB | 3 | 90 | CISCO-VDC-MIB |
1.3.6.1.4.1.9.9.775 | ciscoSelectiveVrfDownloadMIB | 3 | 41 | This MIB module defines objects describing selective VRF download. The selective VRF download feature makes a best effort to dow… |
1.3.6.1.4.1.9.9.776 | ciscoNetflowLiteMIB | 3 | 56 | This MIB provides a method to configure Netflow-lite feature and get information in these areas: 1. Exporter config information a… |
1.3.6.1.4.1.9.9.777 | ciscoDsgIfExtMIB | 3 | 15 | A MIB module for extending the DSG-IF-MIB (ITU-T J.128 10/2008) to add objects which provide additional management information ab… |
1.3.6.1.4.1.9.9.779 | ciscoPmonMIB | 3 | 14 | This MIB module is for providing the port monitoring information. |
1.3.6.1.4.1.9.9.782 | ciscoSubscriberIdentityTcMIB | 0 | 0 | This MIB module defines textual conventions describing subscriber session identities. A subscriber session identity consists of … |
1.3.6.1.4.1.9.9.783 | ciscoDynamicTemplateTcMIB | 0 | 0 | This MIB module defines textual conventions used by the CISCO-DYNAMIC-TEMPLATE-MIB and MIB modules that use and expand on dynamic… |
1.3.6.1.4.1.9.9.784 | ciscoDynamicTemplateMIB | 3 | 152 | This MIB defines objects that describe dynamic templates. A dynamic template is a set of configuration attributes that a system … |
1.3.6.1.4.1.9.9.785 | ciscoSubscriberSessionTcMIB | 0 | 0 | This MIB module defines textual conventions describing subscriber sessions. |
1.3.6.1.4.1.9.9.786 | ciscoSubscriberSessionMIB | 3 | 187 | This MIB defines objects describing subscriber sessions, or more specifically, subscriber sessions terminated by a RAS. A subscr… |
1.3.6.1.4.1.9.9.789 | ciscoFlowMetadataMIB | 3 | 30 | The MIB module for managing Cisco medianet flow metadata. Metadata, in the simplest form, is data that qualifies other data. Flow… |
1.3.6.1.4.1.9.9.790 | ciscoSwitchCefMIB | 3 | 33 | This MIB module defines management objects for the CEF features on Cisco Layer 2 and Layer 3 devices. Definition of some of the t… |
1.3.6.1.4.1.9.9.791 | ciscoAppNavMIB | 2 | 51 | This MIB module defines SNMP management objects describing the AppNav technology. A device, which implements the AppNav technolog… |
1.3.6.1.4.1.9.9.793 | ciscoMspMIB | 3 | 54 | Objective of media services proxy is to provide media services to end-points and its flows identified by a set of protocols. Medi… |
1.3.6.1.4.1.9.9.798 | ciscoLocalAuthUserMIB | 3 | 40 | This MIB module defines objects describing users authenticated locally by a Network Access Server (NAS). + | | | … |
1.3.6.1.4.1.9.9.800 | ciscoMediatraceMIB | 3 | 191 | Mediatrace helps to isolate and troubleshoot network degradation problems by enabling a network administrator to discover an Inte… |
1.3.6.1.4.1.9.9.801 | ciscoFabricPathTopologyMIB | 3 | 40 | This MIB module defines managed objects that facilitate the management of Cisco's FabricPath Topology technology. |
1.3.6.1.4.1.9.9.803 | ciscoSwitchFabricMIB | 3 | 30 | This MIB module defined managed objects that facilitates the management of switching fabric information in a Cisco switch. |
1.3.6.1.4.1.9.9.804 | ciscoHardwareIpVerifyMIB | 3 | 13 | This MIB module defines management objects for configuration and monitoring of the Intrusion Detection System (IDS) that checks f… |
1.3.6.1.4.1.9.9.806 | ciscoL2natMIB | 2 | 80 | Network Address Translation (NAT) involves translating the source and or destination IP addresses of packets as they traverse fro… |
1.3.6.1.4.1.9.9.807 | ciscoVpcMIB | 3 | 73 | This MIB module defines MIB objects which provide management information for configuring and monitoring of Virtual Port Channel(V… |
1.3.6.1.4.1.9.9.808 | ciscoACLMIB | 2 | 87 | This MIB module defines objects that describe Cisco Access Control Lists (ACL). This MIB describes different objects that enable … |
1.3.6.1.4.1.9.9.809 | ciscoWebExMeetingMIB | 3 | 58 | Cisco WebEx Collaboration Host is a software-only system, with hardware independence a key goal. To that end, it will be designed… |
1.3.6.1.4.1.9.9.810 | ciscoOtvMIB | 3 | 129 | This MIB module is for configuration & statistic query of Overlay Transport Virtualization (OTV) functionality on Cisco routers a… |
1.3.6.1.4.1.9.9.811 | ciscoVlanIfTableRelationshipMIB | 1 | 12 | None |
1.3.6.1.4.1.9.9.812 | ciscoLptsMIB | 3 | 22 | The MIB module for Local Packet Transport Services(LPTS) related information like the flows and the policer values related to var… |
1.3.6.1.4.1.9.9.813 | ciscoPfcExtMIB | 3 | 27 | This MIB module defines management objects for monitoring information of Priority-based Flow Control. The following terms are used… |
1.3.6.1.4.1.9.9.816 | ciscoVpnLicUsageMonitorMIB | 2 | 60 | Acronyms and Definitions The following acronyms and terms are used in this document: IPSec: Secure IP Protocol VPN: Virtual Priva… |
1.3.6.1.4.1.9.9.817 | ciscoWanCellExtMIB | 3 | 81 | This MIB module is an extension of CISCO-WAN-3G-MIB.my, and it provides network management support for Cisco cellular WAN 4G/LTE p… |
1.3.6.1.4.1.9.9.818 | ciscoNatCgnExtMIB | 3 | 69 | This MIB module extends the IETF draft NAT MIB available at http://tools.ietf.org/html/draft-ietf-behave-nat-mib-11 The extension… |
1.3.6.1.4.1.9.9.819 | ciscoWpanMIB | 3 | 25 | This MIB module defines management objects for configuration and monitoring of Wireless Personal Area Network (WPAN). Personal Are… |
1.3.6.1.4.1.9.9.820 | ciscoNetworkVirtualizationOverlayMIB | 3 | 61 | This MIB module is for managing Network Virtualization Overlay functionality on Cisco devices. The following terms are used throu… |
1.3.6.1.4.1.9.9.821 | ciscoCableIronBusStatMIB | 3 | 22 | This is the MIB module for Cable Iron Bus Statistics for DOCSIS-compliant Cable Modem Termination Systems (CMTS). The Statistics … |
1.3.6.1.4.1.9.9.822 | ciscoDtiExtMIB | 3 | 12 | This MIB module provides the trap objects necessary to monitor the DOCSIS Timing Interface devices. |
1.3.6.1.4.1.9.9.824 | ciscoQpLbgMIB | 3 | 74 | This MIB module represents the Qam-Partition (QP) and Load Balance Group (LBG) parameters in the headend and it is supported by … |
1.3.6.1.4.1.9.9.825 | ciscoLispExtMIB | 3 | 77 | This MIB is an extension to the IETF LISP-MIB module defined in RFC 7052. It contains Cisco defined managed objects and traps to … |
1.3.6.1.4.1.9.9.827 | ciscoUspMIB | 3 | 80 | The MIB Module for the management of the Cisco Unified SIP Proxy (CUSP) service. CUSP is a Session Initiation Protocol (SIP) prox… |
1.3.6.1.4.1.9.9.828 | ciscoOpticalMIB | 3 | 176 | This MIB module defines the managed objects for physical layer characteristics of optical interfaces and performance statistics o… |
1.3.6.1.4.1.9.9.829 | ciscoSslvpnMIB | 3 | 53 | This MIB module defines management objects for configuration and monitoring of the Cisco secure gateway that implements SSLVPN. Gl… |
1.3.6.1.4.1.9.9.831 | ciscoSmartLicMIB | 3 | 78 | The MIB module for managing licenses on the system. The licensing mechanism provides flexibility to enforce licensing for various… |
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